SchemaPlus FAQ

Q: Why SchemaPlus?

If you want more visibility, more clicks, and more sales, SchemaPlus is the perfect solution. We help you stand out by adding star reviews, pricing, stock availability, product details, and more directly to your search results.

Q: Do you offer free trial?

Yes, we offer several ways to save: 8-day free trial for all plans. ✔ 10% discount when you invite a store using your referral code . ✔ Agencies? Contact our customer support for discounts.

Q: What kind of support is included with each plan?

We offer three types of plans: Lite, Essential and Premium. Lite Plan: Users can connect with real human agents through 24/7 live chat support. Essential Plan: Users benefit from 24/7 live chat support and enjoy expedited ticket resolutions. Premium Plan: Users continue to have 24/7 live chat support with priority handling of tickets and faster resolution times.

Q: Can I switch between the Essential and Premium plans at any time?

Yes , you can upgrade or downgrade anytime via account settings . ✔ Upgrades take effect immediately. ✔ Downgrades deactivate Premium features and adjust billing.

Q: What happens if I downgrade my plan?

Premium-specific features will be deactivated . ✔ Your store data remains intact . ✔ Billing adjusts based on the billing cycle.

Q: Security and SchemaPlus

SchemaPlus is regularly reviewed by Shopify and follows Shopify's best practices to keep your store secure.

Q: How do I cancel my paid plan?

You can cancel anytime from your Shopify admin panel by uninstalling the app. Need help? Our support team is available.

Q: What is your refund policy?

We follow Shopify's billing system . Generally, no refunds after a billing cycle starts. For issues, contact our support team .

Question 1

What is SchemaPlus?

Accepted Answer

SchemaPlus for SEO & JSON-LD is a Shopify app that automatically adds full schema (JSON‑LD) to your store—such as FAQPage, Product, Review, Breadcrumbs, Logo, LocalBusiness, Blog, Article, Video, and more—helping search engines better understand your site and rank higher in search results. Developed by experienced engineers (including ex‑Google), it boosts visibility and rich snippets in Google Search, and provides 24/7 expert support to fix schema and Search Console errors.

Question 2

Why SchemaPlus?

Accepted Answer

If you want more visibility, more clicks, and more sales, SchemaPlus is the perfect solution. We help you stand out by adding star reviews, pricing, stock availability, product details, and more directly to your search results.

Question 3

How SchemaPlus works?

Accepted Answer

✔ Star Reviews That Get Clicks: Our product ratings will appear right in Google search results. Users are 30% more likely to click on results with star ratings!
✔ Rich Snippets That Make You Stand Out: Show essential product details like price, stock availability, and descriptions in search results.
✔ FAQ & Blog Schema for More Visibility: SchemaPlus adds structured data to your FAQ sections and blog posts.
✔ Clear Business & Product Information: Ensure Google displays your brand, store details, and contact info correctly.
✔ 100% Google-Compliant & Perfect for Shopify: No coding needed - just install and start seeing results!
✔ More Traffic, Higher Conversions: SchemaPlus users see up to 30% higher click-through rates (CTR) and increased organic traffic.

Question 4

Do you offer free trial?

Accepted Answer

Yes, we offer several ways to save:
8-day free trial for all plans.
✔ 10% discount when you invite a store using your referral code.
✔ Agencies? Contact our customer support for discounts.

Question 5

What kind of support is included with each plan?

Accepted Answer

We offer three types of plans: Lite, Essential and Premium.
Lite Plan:Users can connect with real human agents through 24/7 live chat support.
Essential Plan: Users benefit from 24/7 live chat support and enjoy expedited ticket resolutions.
Premium Plan: Users continue to have 24/7 live chat support with priority handling of tickets and faster resolution times.

Question 6

Can I switch between the Essential and Premium plans at any time?

Accepted Answer

Yes, you can upgrade or downgrade anytime via account settings.
✔ Upgrades take effect immediately.
✔ Downgrades deactivate Premium features and adjust billing.

Question 7

What happens if I downgrade my plan?

Accepted Answer

Premium-specific features will be deactivated.
✔ Your store data remains intact.
✔ Billing adjusts based on the billing cycle.

Question 8

Security and SchemaPlus

Accepted Answer

SchemaPlus is regularly reviewed by Shopify and follows Shopify's best practices to keep your store secure.

Question 9

How do I cancel my paid plan?

Accepted Answer

You can cancel anytime from your Shopify admin panel by uninstalling the app. Need help? Our support team is available.

Question 10

What is your refund policy?

Accepted Answer

We follow Shopify's billing system. Generally, no refunds after a billing cycle starts. For issues, contact our support team.

Question 11

Which pricing is right for me?

Accepted Answer

Essential Plan: Ideal for growing traffic with rich snippets and SEO boosts.
Premium Plan: Best for high-traffic stores needing full schema coverage and advanced support.
Not sure? Start with a 8-day free trial or contact support.

Question 12

Does SchemaPlus offer a discount for nonprofits?

Accepted Answer

Yes! Verified nonprofits can contact our customer support for a discount.